When they arrived they couldn't have been nicer. They were cheerful and friendly and extremely patient. They checked how my child and myself were coping. They were truly able to understand as they had all been in similar situations themselves and I valued their kindness and understanding.
Because of their own experiences they were able to think of and bring things that even I hadn't remembered I would need. From toiletries to curtains. Beds, cooking utensils, settee, coffee table, crockery and even tea towels and a microwave!
I was overwhelmed by their thoughtfulness.
There were hampers too. All useful store cupboard food and items..not forgetting some Christmas treats and a Christmas tree complete with baubles! Amazing! This help was vital ..I had not known it as out there and we are so glad it is. During our chats they were able to signpost us to further support. Since we have moved in I have recieved a follow up call to check everything is OK for us and been able to text.
We are so grateful HVDV are out there continuing to help people who are in similar situations.We will never be able to thank them enough as they have completely blown our minds with their kindness and caring. We are so glad that they are there!